This Website is operated by Finding the One Limited trading as Findingtheone.com.
All data is owned and managed by Findingtheone.com. Findingtheone.com has created this privacy statement in order to demonstrate our firm commitment to privacy.
All member contact and identification data is kept absolutely confidential and is never disclosed to other members or any other third parties. The following discloses the information gathering and dissemination practices for this Website.
For Findingtheone.com to work for all parties, it is essential that we collect some personal data about you which is stored for the duration of your membership. This information will never be sold to any other party and will only be shown to other members in a limited capacity and only to those you match with. Information we show to your Matches Whilst we collect information for algorithmic purposes, only very limited information will ever be revealed to your match. This includes: your first name, your age, your photograph, your geographic location limited by town or city. Your contact number will be provided to your match once a date has been set in the calendar.
You may be able to use your Social Media login (e.g. Facebook) to create and log into your account. This is for your ease and at your discretion. We will never publish any of this information nor post anything to your social media account.
We go the extra step in ensuring all members are who they say they are and therefore may require identity documents from a user to verify they are who they say they are. In any case where identity documents have been requested digitally, these will be deleted once approved. These documents are fully deleted from our servers within 24 hours of approval on an automatic basis.
Information We collect
By using our site we will collect certain data from you for the purpose of operating the business and providing you with the service. This may include email address, age, gender, relationship preferences as well as multiple choice information such as height, build etc. You should be aware that the information you freely submit in these boxes may reveal to us certain information that may be considered as sensitive personal information under applicable law.
We also endeavour to collect some technical information from you for the purposes of providing the service and for analysis. This includes device information e.g mobile, laptop etc as well as what browser or operating system you may be using. We sometimes collect this information using cookies and other technologies (see Cookies below).
We use your IP address to help diagnose problems with our server and to administer our Website, and to help identify you and your chosen set up of the Website. Your IP address is also used to gather broad demographic information, and for other purposes.
How We Use The Information We Collect
We use information collected as follows:
To provide you with the service and functionality offered on our website. This includes but may not be limited to: maximizing the accuracy of our match algorithm, electronic communication, authentication of credit/debits cards, data analysis.
Electronic Communications: We may communicate with you by email with important notifications relating to the service such as notifications when a member has contacted you. We may also send emails offering discounts or news relating to the service. All of these communications can be turned on or off by visiting the 'My Account' section of the website. Additionally, every email communication has an unsubscribe link within it. We will never pass on your email address to any other party.
Payment Information: When you use a credit or debit card or a digital currency such as bitcoin through our site, some personal information is required for processing such as name and card number. We do not store any of this information on our servers. The third parties we use may store this data. We only use third parties (such as Stripe) that encrypt the card number data that is stored.
Profile Deletion/Account Closure: Our site provides users the opportunity to delete their profile at any time by request to the online administrator or email to firstname.lastname@example.org
Sharing of Data
We do not share your information with third parties other than as described above and as follows:
We may share your information with our Live Chat service provider (e.g. Olark). In these cases only limited information is recorded: User ID, chat content and time of chat. This will only be applicable if you used the Live Chat service.
We may share your information with other third parties for analytical purposes (e.g. Google, Bing). In these cases only limited information such as User ID, gender, age range, device and browser and payment amount are held externally.
International Data Transfers
We use some data processors located outside the European Economic Area only after taking such steps as are required to ensure that Personal Data they process on our behalf receives protection equivalent to that provided in the EEA. Our processors are either certified as compliant with the EU-U.S. Privacy Shield Framework where they are located in the USA or have entered into an agreement with us containing the model clauses approved by the European Commission as providing contractual protection equivalent to that provided by the data protection regulations applicable in the EEA. To learn more about the Privacy Shield program, please visit www.privacyshield.gov.
External Links : This site may contain links to other sites. Findingtheone.com is not responsible for the privacy practices or the content of such Websites.
Our Role as Data Controller and Data Processor
We act as the data controller of your information. You can contact the controller by email to email@example.com.
Findingtheone.com confirms that all personal data handled and stored by us is done so in strict compliance with the latest Data Protection Act 1998.
Contacting the Website : If you have any questions about this privacy statement, the practices of this site, or your dealings with this Website, please do not hesitate to contact us.